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Testimonials
Explore the success stories and positive impact we've had on communities like yours.
Bobbi Mayne
Manager Libraries and Lifestyle, Bayside City Council
LARCAN were very engaging, knowledgeable, professional, and well organised. They worked through the scope with our key stakeholders and were very good at communicating at all levels of our organisation from the Executive Team to our front-line staff.
Their project planning, regular report updates and communication collateral was timely and an exceptional standard. Their organisational skills to keep all stakeholders on track to deliver over 200 tasks within 10 short weeks was outstanding.
They went over and above to deliver the project brief and help Bayside successfully achieve our project. We will definitely consider engaging LARCAN again for future projects.
Di Dixon
Coordinator Leisure Facilities - Southern Grampians Shire Council.
Having recently worked with Brooke and Michelle to complete a review of our Indoor Leisure and Aquatic Centre services and structures we have found them to be incredibly knowledgeable, thorough, professional and approachable. Response times to any enquiries are very fast and they have been responsive to any feedback provided. Their personable rapport with all levels of the organisation from casual staff through to the CEO ensured that they were able to gain a full scope of our facilities strengths, weaknesses, threats and opportunities for the future. This showed through their delivery of a comprehensive Service Review and recommendations that will now guide future actions for the Centre. I would have no issues in recommending LARCAN for similar projects or in working with them again in the future.
Michael Barton
Team Leader Leisure Contracts Performance - Moonee Valley City Council
Brooke and Michelle from LARCAN are knowledgeable leisure professionals who delivered a detailed and considered report to the future opportunities to upgrade the infrastructure at Queens Park Swimming Pool. Brooke and Michelle are very approachable and responsive to all queries providing very useful information to take back to our councillor group to inform future decision making. Communication and responsiveness to working deadlines was great, and their project scoping work was very thorough. I would have no issues referring LARCAN’s services to another LGA to complete a similar project. Brooke and Michelle – thanks so much for all the work you’ve put into this project and taking the time to provide detailed and considered responses to my questions. It was great working with you both.
Jane Evans BCS
Co-Chair Bundaleer Care Services
During the seven months that LARCAN was engaged, we found Michelle to be diligent, efficient, reliable, professional, highly skilled, and dedicated. At all times, Michelle displayed integrity, and always maintained confidentiality. Her strength in stakeholder engagement, particularly her ability to listen to individual needs, and consult always shone through. Her expertise and experience within mergers/acquisitions, transitions, and project management was demonstrated throughout the seven-month engagement.
Stephen Moses
Director, Sandstone Property Group
We engaged LARCAN to complete a feasibility study to determine if particular suburbs would be suitable locations to invest in swim school and fitness operations. During our engagement with LARCAN they provided prompt advice and went above and beyond in explaining key assumptions and contributing factors to the results of the feasibility study. Their strategic knowledge coupled with their operational expertise delivered a final report that allowed us to easily make informed business decisions. We look forward to continuing to work with LARCAN into the future.
Shane Simmons
General Manager Growth and Business Development, YMCA NSW
The two-month partnership demonstrated LARCAN’s extensive experience in the Aquatic, Leisure, Sport and Active Recreation industry. Our lead consultant, Michelle Nolland was invaluable during our weekly planning meetings and challenged our team on submitting the most compelling bid to date. Michelle was able to draw upon her significant operational and strategic background to uniquely position the submission and took the time to educate our team on ways the submission could be improved. Michelle was prompt, responsive and her services offered outstanding value for money. Given our presence in 30 Recreation Centres across NSW and the ACT, we are also exploring future partnerships with LARCAN in future Recreation strategies and feasibility studies.
I have no hesitation in recommending the services of LARCAN
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